Communications
Computime has a wealth of experience in consultancy, supply, integration and support on Communications for businesses.
There are a lot of IT companies who who are able to supply elements of your business requirments, but few who are able to support and integrate them to maximise their potential. We recognise that improving & maintaining efficient, effective and fast communications is key to achieving that potential.
Traditional vs modern communication means
Communications for small to medium businesses usually takes place via one of the following mediums:
- Telephone
- Fax
- Post
- Face-to-face
Although there are many ways to improve these traditional methods, technology now allows for newer mediums which are often overlooked and untapped such as:
- Websites
- SMS
- VoiceMail
- CRM-based message centres
- Intranet i.e. internal staff discussion boards
- Extranet i.e. service & support portals
With over 20 years experence in the IT business, and a very well trained technical staff, we are able to sit down with you and go through your requirments and produce a solution to meet your needs.
Funding
We are also authorised through the DTI to assist in raising funds for projects, to improve the performance of your company and help you adapt the latest technology.
Integration and unified messaging
From the initial enquiry either via the phone, web site, or letter, we are able to track and record the event into many other systems such as CRM, Pegasus Opera II or Sage Line 50 or MMS.
We can take that information and imput it in to your accounts system, and enable you to produce reports and much more to identify the success, or issues in your company.
Unified messaging allows the entire process's communications to be tracked and distributed through one central system, helping with auditing and streamlining.
If you would like to build a long term relationship with a local company in Coventry, Warwickshire and the West Midlands phone 01675 469020 now or email us.
