Frequently Asked Questions (FAQ)

Integration FAQs

Q.

Why would I want system integration?

A.

The following represents the key benefits of Integration: -

  • You can speed up the obtaining of information about your customers with links to documents, emails, faxes, voice mails -
  • You can make sure everyone is aware about a customers or suppliers performance, e.g. outstanding debts, complaints, possible sales etc.
  • You are able to maintain continuity of information if any staff are not available or have left
  • You are able to maximise your investment in IT In short you work more efficiently Why have unified messaging?
  • you are able to see all the communication together, whether voice, email, fax, WAP on one screen
  • You are able to share the information easily with others within and outside the company
  • You are able to remotely, through the Internet, look at your in box, and continue working, even though you are on the other side of the world In short you work more efficiently